Effective Date: 01-09-2025

At CleanPearls™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, purchase our products, or otherwise interact with our Services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address.

Payment Information: Processed securely through our payment providers (we do not store full credit card details).

Order Information: Products purchased, order history, and transaction details.

Technical Information: IP address, browser type, device information, and website usage data collected through cookies or similar technologies.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders.

Provide customer support and respond to inquiries.

Improve our website, products, and services.

Send you order updates, confirmations, or important notifications.

Comply with legal obligations and prevent fraudulent activity.

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only in the following cases:

Service Providers: With trusted third parties that help us process payments, deliver products, or operate our website.

Legal Requirements: If required by law, regulation, or court order.

Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. You can adjust your browser settings to decline cookies, but some parts of our website may not function properly as a result.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Object to or restrict certain processing activities.

Withdraw consent (where applicable).

To exercise these rights, contact us at info@cleanpearls.com